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HOME Fair Trade Commercialization of Crafts and Agricultural Products from EcuadorCommerce in Ecuador
Commerce in Ecuador

National Distribution

Camari has incorporated into its commercial management the service of distribution at a national level. Using e-commerce, Camari offers online shopping for individual and wholesale orders, as well as the option to receive the products at the consumer's preferred destination.

We make available a variety of products in our artisan and agriculture lines, offering high quality products without affecting the environment, public health or the lives of people, procuring a healthy equilibrium between efficiency and solidarity.

-         How can I make my purchase?

-         How do I pay?

-         How does distribution work?

-         Is it safe to buy on Camari.org?

-         When will my order be shipped?

-         How do I know if my order has been shipped?

-         What are the delivery charges?

-         What kind of guarantee comes with my order?

-         More information?

How can I make my purchase?

To find a product, reference the categories and subcategories found on the menu bar to he left of the screen, or search for an item in the upper right corner of the screen using the reference digit of the product.

Once you have located a product, click on the image or name of the product to get additional information about it, or to specify the quantity you desire. Add the product to your account by clicking on the shopping cart icon. Repeat this process to select additional products.

When you are done shopping, review your order by clicking on the "Checkout" button to select the business agreement and payment method, following the steps that will appear.

How do I pay?

The business agreement will allow you to specify the conditions and forms of payment (bank transfer or credit card) with an online operator.

How does distribution work?

Camari.org receives orders 24 hours a day, 365 days a year. Our customer service office is open Monday through Friday from 8am to 7pm eastern standard time (GMT -05:00)

When we receive your order, we verify the existence of the products in our stores and proceed to validate the information you provided for the payment method.

The order is then packed, while we verify the payment with the Bank or Credit Card Company. We will send you an email confirming that your item has been shipped.

Our online clients can request certain products and services that are not found in our stores. For this, we have enabled the "Demand" option. The client should fill out the required information about the description of the product or service that is desired from the agricultural and artisanal lines, and our business will look for the requested item in our inventory and send you a quote for your consideration.

Is it safe to buy on Camari.org?

Camari.org, as is the case with other websites, uses a secure server to receive the information of our clients.

We are also backed by more than 25 years in the business and we have at our disposal national sales sites that facilitate and guarantee the transactions.

If you prefer not to make your purchases online using our secure server, there exist other forms by which you can place your order with us. Orders may be made from any place in the world and will be directly attended to by us.

When will my order be shipped?

Shipments are made during business hours from Monday to Friday, on the date that you specify when you place your order. In the case that you do not specify a delivery date, your items will be shipped immediately following the verification of your form of payment.

How do I know if my order has been shipped?

You will receive a notification via email confirming that your order was shipped.

What are the delivery charges?

The cost of shipment to the following cities is:

Quito

$2.00

Outside of Quito

$6.00

Guayaquil

$10.00

Latacunga

$10.00

Ambato

$10.00

Riobamba

$10.00

Guaranda

$10.00

Ibarra

$10.00

Cuenca

$10.00

Coca

$10.00

 Please contact Camari for details on shipping rates outside of Ecuador.

What kind of guarantee comes with my order?

In the case that there is an incident or complaint about an order, you should communicate with one of our customer service agents.

We will put all of our effort into finding a solution to your problem in the least amount of time possible.

More Information?

 

We thank you for your interest using this system, feel free to send us your comments or concerns.

Customer Service: info@camari.org

Telephone: (593 2) 256 7112 / 254 9407

Fax: (593 2) 290 3206

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